We are currently following a work-from-home policy so we have suspended sales in our online shop for the immediate future as we cannot guarantee how fast we would be able to fulfil any orders placed with us. We will make an announcement on our social channels when sales are back up and running. Thank you for your patience.
Birmingham Royal Ballet (BRB) aspires to be one of the world's leading touring classical ballet companies that inspires and moves people worldwide. We create and perform work that is visionary, compelling and relevant which can have a profound and sophisticated social impact. We want to inspire, engage, entertain and educate audiences, and are committed to reaching the widest possible audience regardless of age or social status.
Our online shop
We've decided to launch a trial online shop that has been in operation since November 2018. Whilst we already sell merchandise in venues as we tour, you [our audiences] have been requesting that we have an online service for sometime, and we've decided to give it a try!
We'd love to hear from you about the types of merchandise you would like to see us stock as well as any feedback you may have for the service we are providing during this trial period. You can get in touch with us on email@example.com.
If you have any questions or queries about any online purchase, please ring 0121 245 3500 between 9am and 5pm, Monday to Friday (except public holidays and over the Christmas/New Year period).
Our in-venue and online merchandise operations are separate functions, therefore, you will not be permitted to receive an exchange/refund in-venue for items purchased online. Similarly, you will not be permitted to receive an exchange/refund through our online shop for those items purchased in-venue.